Mangaluru: The episode 6 of NewsKarnataka’s definitive HR talk show, People@Work on the topic, In Pursuit of Excellence was held on Sunday November 14.
Ramesh Ranjan, Editor and Founder of HumanEngineers.com, a popular HR website that deals with managing the people side of the business hosted the event.
Special guest of the event was Nikhil Desai, Director, Centre for Excellence, International Motivator, Trainer and Coach. As a sportsman he played cricket with former test and Ranji Trophy players. He was also in first-ever cricket coaching series that was telecast all over india.
Nikhil established The Centre for Excellence in 1991 when India liberalised its economy. It also has the distinction of winning HR and training company of the year.
On answering a long standing question, How to unleash potential Nikhil Desai said, I firmly believe personal experience is the foundation for professional excellence. And, personal and professional excellence contribute to organisational excellence. Visionary leadership, continuous improvement and innovation, result orientation, customer focus and vision are the most important concept of business excellence, he said.
“Leadership should be by action but not position, likewise productivity is more important than activity. It is productivity that should be the focus. Organisations that do not satisfy the customer will die whereas the organisations which delight the customer will thrive,” he reminded.
Speaking on the soft skills, he discussed about his own VEST (Vision, Enthusiasm, Stress Mastery, Time) model which turned out to be the best.
Talking about the non-visual technologies like telephone and television, he emphasised vision of Walt Disney and indicated him as a role model for visual technology.
“Stress will lead to a big price to pay and so it is most important to manage stress well. As part of stressbuster laughter is very much important. Instead of living in the present tense, we often live tense in the present. And it takes away our potential, he observed.
At the end of his talk he quoted Henry Ford, and said “Coming together is a beginning, keeping together is progress, and working together is success.”