News Karnataka
Sunday, July 03 2022
Technology

Over 5L complaints against e-commerce companies from Apr 2019 to Nov 2021 - 1 min read

Photo Credit :

New Delhi: The Centre on Friday told the Rajya Sabha that over 5 lakh complaints were registered against e-commerce companies from April 2019 to November 2021.

“A total of 5,12,919 complaints pertaining to e-commerce companies were registered with the National Consumer Helpline (NCH) during the period between April 2019 and November 2021,” Union Minister of State for Consumer Affairs, Food and Public Distribution, Ashwini Kumar Choubey, said in a written reply to a question in the Rajya Sabha.

According to the data furnished by the Minister, Maharashtra reported the highest number of complaints at 64,924, followed by Uttar Pradesh (63,265) and Delhi (50,522).

Choubey said that according to Consumer Protection (e-commerce) Rules, 2020, every marketplace e-commerce entity is required to provide in a clear and accessible manner, at an appropriate place on its platform, all information provided to it by the sellers, including name and contact numbers, and designation of the grievance officer for consumer grievance redressal or for reporting any other matter.

In this regard, the Central Consumer Protection Authority (CCPA) has issued an advisory dated October 1, 2021 to industry associations requesting them to give wide publicity to the provisions of the above noted rules and impress upon their members to ensure compliance of the rules to ensure that adequate redressal mechanism is accessible to the consumers while purchasing goods or services using e-commerce platforms.

See also  India can lead the digital society: Mukesh Ambani
MANY DROPS MAKE AN OCEAN
Support NewsKarnataka's quality independent journalism with a small contribution.

How useful was this post?

Click on a star to rate it!

Average rating 0 / 5. Vote count: 0

No votes so far! Be the first to rate this post.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Leave a Reply

Your email address will not be published.

Subscribe to our Podcast across platforms
AnchorAmazon MusicSpotifyGoogle PodcastsRadio PublicRSS

Visit 7Jackpots and find the best online casinos in India! Play the most popular casino games for real money!

Find the best odds at 10Cric and ipl betting 2021! Signup today and get up to a 100% deposit bonus.

Subscribe Newsletter

Get latest news karnataka updates on your email.

To get the latest news on WhatsApp