How AI helps doctors work more efficiently with patients today

A groundbreaking study from the Perelman School of Medicine at the University of Pennsylvania has shown that AI-assisted documentation significantly reduces the time doctors spend on electronic health records (EHRs), allowing them to focus more on patients.

The study, published in JAMA Network Open, examined the impact of an AI-powered “ambient listening” scribe tool that transcribes doctor-patient conversations into accurate medical notes. Among 46 participating clinicians, results showed a 20% reduction in time spent on EHRs during and after visits, with a 30% decrease in after-hours documentation, often called “pajama time.” Doctors gained an additional two minutes per patient visit and approximately 15 extra minutes of personal time each day.

Physicians praised the AI tool for easing their workload, with one reporting a weekly two-hour reduction in documentation time. Another noted, “It has dramatically reduced my documentation burden, allowing me to engage with patients without being distracted by a computer screen.”

User feedback indicated strong support, with an ease-of-use rating of 76/100 and 65% of respondents recommending the tool. Experts emphasized AI’s growing role in addressing physician burnout and enhancing efficiency. Dr. C. William Hanson highlighted AI’s adaptability to different medical specializations, calling it a major advancement for outpatient care.

Penn Medicine continues refining AI-powered scribes to enhance the doctor-patient relationship, ensuring better efficiency and improved healthcare experiences.

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