News Karnataka
Thursday, April 25 2024
Mangaluru

Mangaluru Int’l Airport receives ACI level two accreditation

Mangaluru Int'l Airport receives ACI level two accreditation
Photo Credit : By Author

Mangaluru: Mangaluru International Airport has received Airports Council International (ACI) certificate of accreditation. The is for level two of the Airport Customer Experience Accreditation programme. The certificate recognizes the commitment of Mangaluru International Airport to continuing customer experience improvement. Issued on Dec 14, 2022, the accreditation is valid for one year.

Mangaluru Int'l Airport receives ACI level two accreditationThe accreditation program aims to further strengthen the continued endeavour of this #GatewayToGoodness to enhance customer experience enhancement. Participating airports undergo a comprehensive assessment and training that includes stakeholder and employee engagement and staff development. It is the only program in the airport industry that provides a 360-degree view of customer experience management.

The latest accreditation from the ACI reaffirms the commitment of MIA to do the needful to ensure enhanced customer experience with various initiatives such as passenger engagement activities, digital solutions for interaction and grievance redressal. This accreditation is a further reinforcement of the prestigious ACI World’s Voice of the Customer award that MIA received in February 2021. The airport has built on this laurel moving forward.

Read more:

MIA adds to its ‘Green’ quotient with switch over to LED lights

CISF at MIA gets bomb detection disposal equipment

MIA ushers in ‘Green’ Car Wash with Cleancart

Mangaluru: Progressive inclusivity, accessibility mantra at MIA

Mangaluru: Minors travelling via flights, about parental consent

Share this:
Media Release

Read More Articles
MANY DROPS MAKE AN OCEAN
Support NewsKarnataka's quality independent journalism with a small contribution.

How useful was this post?

Click on a star to rate it!

Average rating 0 / 5. Vote count: 0

No votes so far! Be the first to rate this post.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Nktv
Nktv Live

To get the latest news on WhatsApp