Mangaluru: The Customer Meet of Mangalore Catholic Co-operative Bank Ltd, (MCC Bank Ltd) Founders Branch, was organized at II Floor, PFX Saldanha Memorial hall here on Sunday August 28.
Chairman of the Bank Anil Lobo, presided over the meet.
The meet was formally inaugurated by Rev. Fr Bonaventure Nazareth, Parish Priest of Our Lady of Miracle Church, Milagres, Mangaluru. Addoor Harischandra Achar, Business entrepreneur, Walter David Monteiro, Partner, Cila Advertisers, were the guest of honor.
Programme started by prayer song led by Staff of the Bank. Rev. Fr. Bonaventure Nazareth, said the importance of light and the bank has completed 110 successful years and congratulated all the staff and to maintain a good customer relation of the bank in his speech.
Addoor Harishchandra Acharya said that the staff of the founder’s branch give a good customer service to all the communities without differentiating the customer which is very important in the growth of the bank. He requested all the customers to give their support to the bank.
Walter David Monteiro said that, MCC Bank is first among the co-operative banks and the E-stamp facility in the branch is very fast. He requested the management to extend the branches throughout Karnataka and all over India.
As a part of customer meet, open session was held to give suggestions, opinion and tell their grievance. Customers actively took part in this interactive session and gave their valuable suggestions.
Chairman Anil Lobo, in his Presidential speech, said that the main intension of the customer meet was to know the problems of the customers and raise the issues. The bank has made a good profit of Rs. 8.27 Crore with a Net NPA of 1.60%. He said that the staff are given proper training in the premises of the bank to give better service to the customers.
Directors Dr Gerald Pinto, Anil Patrao, J. P. Rodrigues, David Dsouza, Roshan Dsouza, Dr Freeda F Dsouza, Irene Rebello, Professional Directors Sushanth Saldanha, Member of Board of Management Sharmila D Menezes, Alwyn P Monteiro, General Manager Sunil Menezes, Dy General Manager Raj Menezes were also present.
General Manager Sunil Menezes explained the importance of the Customer meet. Branch Support Director Harold Monteiro welcomed the gathering. Founders Branch Manager Blanche Fernandes proposed vote of thanks. Roshan Crasta, Paldane compered.
Employees of MCC Bank Founders branch, accountant Johnson Dsouza, Senior assistant Eleen Priya Pinto, junior assistant Shainy Dsouza, Wilson Dcosta, attender Melvin Dsouza were actively associated holding the meet.