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Roshni Nilaya Dept of Counselling: Ears for your problems

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Many institutions in varying degrees have joined the fight against Covid by providing support to the people in distress. Although providing the physical needs are important, Mental health is another important topic at the present stage. The pandemic has left many feeling distraught and they are unable to get a grip on their emotions. At times like these, a person to listen to your problems can help you find the comfort that you need. But many a times, people are left alone with their thoughts, unable to voice out the mental health problems they are facing.

To help people like these that are in need, the Department of Counselling from School of Social work, Roshini Nilaya, Mangaluru has initiated a helpline providing free counselling. Students, faculty members and alumni have joined hands and started this tele counselling service which is offered to each and every person in distress.

Rosa Nimmy Mathew, Head of the Department of Counselling said that the pandemic has not just been harsh on frontline workers and covid patients but the population at large. “The lockdown has been physically and mentally challenging for a lot of people,” she said. Rosa notes that many are finding it difficult to cope with the situation at present due to financial issues, marital conflicts, problems relating to parenting, online addiction and so on. “People are hesitant to voice out these emotions and frustrations which they keep bottled up within themselves which ultimately will affect their mental health,” she added.

A team of 19 members work from morning 6 am till 8 pm to provide counselling to the people who call to their helpline. Rosa notes that through this initiative which was started on May 17 they have received many calls from people regarding problems related to online addiction, fights between married couples and withdrawal symptoms seen in people. The call that come through the helpline are attended to by the faculty and based on their gender and language preferences, these calls are directed towards the volunteers who are trained in counselling.

Rosa said that the idea to start such an initiative was made because the faculty had seen their own students facing a lot of difficulties during this period. There are a lot of people who are silently suffering and we would like to extend our help to these people for a prolonged period of time, she said. She added, “We want them to voice out their problems because we are here to listen!”

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SC H Varghese

Harshita Mary Varghese graduated with a Masters in Journalism and Mass Communication from St. Aloysius College Mangaluru and is quickly learning the ropes of the emerging Media Industry. She has excellent language and reportage skills. She excels at human interest and travel stories.

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