Mangaluru: In an effort to make Banking services more accessible, Karnataka Vikas Grameena Bank (KVGB) on Friday officially launched the banking services through Whats app for both customers and non–customers.
Speaking after launching the Bank’s Whats app services, Shreekant M Bhandiwad, Chairman of the Bank said that financial services driven by technology have great potential and can go a long way in ensuring the best financial products reach even the farthest villages. The Bank has taken several digital initiatives to provide much convenience to the customers and is now introducing WhatsApp banking service on par with new generation banks he added.
Speaking further in this regard, he said the newly launched WhatsApp Banking channel will enable customers to seamlessly connect with the bank on WhatsApp and effortlessly avail of a host of banking services, including balance inquiries, the last five transactions history, enquire bank deposit/loan products, rate of interest, digital products, locate branch/ATM, opt-in, opt–out options and much more.
To activate the Banking facility on WhatsApp customers need to first save the official KVGB Whatsapp number 9278700859 in their phone book and initiate a conversation (on WhatsApp) by sending hi to this number, Shreekant explained.
General Manager, IT, Punith M., while explaining the procedure said before starting a conversation, a customer must check the “green tick” along with KVGB’s profile name on whats app to ensure that this is a genuine WhatsApp banking service. WhatsApp banking will be available 24 x 7, including holidays, on both Android and IOS-based mobile phones, he added.
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Karnataka Vikas Grameena Bank (KVGB) on Friday officially launched the banking services through Whats app for both customers and non–customers and Chairman of the Bank Shreekant M Bhandiwad launched the same.
