Businesses operating near entry and exit points on the Bengaluru-Mysuru Access Controlled Highway have expressed concern over a proposed tolling overhaul by the National Highways Authority of India (NHAI), fearing it could affect customer access and impact their livelihoods.

The NHAI is reportedly planning to introduce a decentralised toll collection system on the 119-km corridor, replacing the current fixed-toll model with a distance-based charging mechanism.

New toll system proposed

Under the proposed arrangement, motorists would pay toll charges based on the actual distance travelled rather than a standard fee collected at designated toll plazas.

To facilitate the new system, NHAI is expected to establish multiple toll collection points at various entry and exit locations along the expressway. The authority is also considering closing some of the existing access points on the corridor.

Businesses fear decline in customers

The proposal has triggered concerns among commercial establishments that have sprung up near highway entry and exit points since the expressway became operational.

Business owners fear that restricting access and altering traffic flow could reduce the number of travellers stopping at restaurants, fuel stations, retail outlets and other roadside establishments.

Many believe that easier access to the highway has played a crucial role in attracting customers and supporting economic activity in the surrounding areas.

Distance-based tolling aims for fairness

The planned model is intended to ensure that motorists pay only for the portion of the highway they use. Similar systems are being considered on several national highways to improve efficiency and make toll collection more equitable.

However, details regarding the locations of the proposed toll plazas and the timeline for implementation have not yet been officially announced.

Stakeholders await clarity

With businesses, commuters and local residents closely monitoring developments, stakeholders are seeking greater clarity from NHAI on how the proposed changes will affect accessibility and travel patterns along the Bengaluru-Mysuru corridor.

While the new tolling model could benefit motorists through more accurate toll charges, businesses along the route are hoping that their concerns are taken into account before the plan is implemented.