News Karnataka
Sunday, July 03 2022

Trolleys provided for PAX at Mangalore Airport baggage belts - 1 min read

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Mangaluru: Another passenger-centric initiative of Mangaluru International Airport has started arranging trolleys near the baggage belts. The trolleys are being arranged near belt one in the international arrival one and belts two and three at the domestic arrival hall. These will be kept in place before the scheduled arrival of a domestic or international flight for the arriving passengers to use them straight away.

This initiative will further reduce the taken by passengers in taking out trolleys arranged near the baggage belts number three and one respectively. The customer service executives (CSE) ensure that they are arranged before the arrival of each flight. Mangaluru International Airport which has been at the forefront of various passenger initiatives has taken this as a new initiative.

Passengers who hitherto had to take out a trolley and bring it to the belt, now do not have to do so. The airport operations control centre (AOCC) directs the airline concerned to deliver bags to the specified belt. With this new arrangement, passengers need to load their luggage onto the trolleys from the belt and exit the arrival hall, making the whole process seamless and convenient for them.

Dedicated teams work on deploying them near the baggage belts. Another team ensures that the trolleys that the passengers use are ferried back to their respective places before the next flight arrives. This ensures that there is the availability for arriving passengers, always. Mangaluru International Airport strives to ensure passenger convenience through these steps.

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