Mangaluru International Airport (IXE) has been awarded the prestigious Airport Service Quality (ASQ) Award for the Best Airport at Arrivals Worldwide. This honour underscores the airport’s steadfast commitment to delivering top-tier services and ensuring a smooth, hassle-free experience for travelers.

The ASQ Awards, organized by Airports Council International (ACI), celebrate outstanding airports that excel in customer satisfaction and service quality. Mangaluru International Airport’s focus on refining arrival processes through smart innovations, seamless operations, and a passenger-first mindset has set a new industry standard.

“We are truly honoured to receive this global accolade. It reflects the appreciation of our passengers and acknowledges the relentless dedication of our team, who work tirelessly to make every journey pleasant. We remain committed to continuous improvements and innovation to surpass traveler expectations,” said a representative from Mangaluru International Airport Limited.

The airport has consistently upgraded its facilities, integrating cutting-edge technology for faster Immigration and Customs clearance and improving baggage handling efficiency. Its interiors showcase the rich local heritage, featuring Pili Vesha artistry, Yakshagana masks, Kambala depictions, and fishermen at work, offering visitors an immersive cultural experience.

Mangaluru International Airport remains devoted to enhancing service standards while fostering regional growth. The 2024 ASQ Awards Ceremony will be held during the ACI World Airport Experience Summit in Guangzhou, China, from September 8-11, 2025.