Udupi: A case has been registered against the branch manager of a public sector bank’s Adi Udupi branch following allegations of misconduct made by a woman customer.
The complaint was lodged at the Udupi Women Police Station by a woman identified as Jyothi. Based on her statement, police registered a case under Crime No. 12/2026 dated February 19, 2026, invoking Section 74 of the Bharatiya Nyaya Sanhita (BNS), 2023. An investigation has been initiated into the matter.
Alleged incident inside car
According to the complainant, the alleged incident occurred on February 7, 2026, at around 5.30 pm. She stated that the branch manager contacted her on the pretext of discussing a loan-related matter and asked her to meet him.
The woman has alleged that during the interaction, which reportedly took place inside a car bearing registration number HR-59 E-8192, the manager behaved inappropriately. She further stated that the incident caused her serious mental distress and affected her dignity.
Police sources confirmed that the complaint has been taken on record and that statements will be collected as part of the inquiry process.
Complaint filed at Women Police Station
The complainant approached the Udupi Women Police Station seeking legal action. Following preliminary verification, a case was formally registered under the relevant provision of the BNS.
Section 74 of the Bharatiya Nyaya Sanhita pertains to offences involving misconduct against women. Officials stated that the matter is being handled with due sensitivity, given the nature of the allegations.
Investigators are expected to examine available evidence, including call records and other relevant materials, to ascertain the sequence of events. The vehicle mentioned in the complaint may also be subject to verification as part of the probe.
Concerns over customer safety
The woman, who is said to come from a modest family background, had reportedly approached the bank for official services when the alleged incident took place. The allegations against a senior official of a public sector bank have raised concerns about the safety and dignity of women customers accessing banking services.
The complainant has sought justice and requested protection, expressing faith in the legal system. She has also appealed for safeguards against any form of pressure, intimidation or attempts to defame her.
Police officials have reiterated that the investigation is at a preliminary stage and that appropriate action will be taken based on the findings. They emphasised that due process will be followed and that all parties will have the opportunity to present their version during the course of the inquiry.
Further developments are awaited as the investigation progresses.