BENGALURU: Following the tragic death of 57-year-old Naveen Kumar Arora, who stepped in front of an oncoming Metro train at Doddakallasandra station, commuters have taken to social media to express concerns about safety and service delays. Many described Namma Metro platforms as an “easy spot” for such incidents, highlighting the urgent need for improved safety measures.
In the aftermath, metro services were delayed, with many commuters reporting wait times of up to 19 minutes. Frustrated passengers voiced their concerns on X (formerly Twitter), with posts such as “send train fast, waiting for train for 19 mins” and “how much longer.” Others noted the “crazy gaps” in service, reflecting widespread confusion and inconvenience.
The Bengaluru Metro Rail Corporation Limited (BMRCL) later addressed the situation, but not before many commuters expressed their dissatisfaction. Some were unsure why the metro had stopped, with reports of people being stranded on the bridge. The incident has sparked a broader discussion on the need for enhanced safety protocols.
Prominent voices, including Mohandas Pai, have called for the installation of safety gates at all stations to prevent such tragedies. The incident has underscored the necessity for immediate action to ensure commuter safety and maintain reliable service.
The BMRCL is now under pressure to implement measures that address both safety concerns and service efficiency, as the city’s residents demand better infrastructure to prevent future incidents.