Despite a High Court order capping service charges for online auto rides at 5% above the base fare, aggregators in Bengaluru continue to impose excessive fees. This has made app-based auto rides costlier than cabs, raising questions about regulatory enforcement.
In its May 27, 2024 ruling, the Karnataka High Court upheld a 2022 Transport Department notification, prohibiting aggregators from applying surge pricing. The court mandated that any additional charges should benefit drivers, not the firms. However, the Transport Department has not enforced this directive, instead filing an appeal to seek clarity on applying the Karnataka On-Demand Transportation Technology Aggregators Rules, 2016 to autos.
Aggregators argue that peak pricing reflects demand fluctuations due to rain, rush hours, or holidays. Currently, auto fares start at ₹30 for 1.9 km, with ₹15 for each additional kilometer. However, riders often pay 20–30% more through apps.
Namma Yatri, a local platform, avoids surge pricing but allows riders to tip drivers for quicker rides. Meanwhile, cab rides often turn out cheaper due to an oversupply of taxis compared to autos, which face permit restrictions.
Mobility expert Satya Arikutharam believes autos fall under the 2016 rules as they carry up to three passengers, fitting the broader taxicab definition. He recommends empowering the Bengaluru Metropolitan Land Transport Authority (BMLTA) to resolve fare disparities.
Auto union leader Raghu Narayan Gowda advocates for uniform fares across all vehicles and enforcement of the February 2024 notification, ensuring fare parity and protecting commuter interests.
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