A major fire broke out at the warehouse of petcare company Supertails in Bengaluru, destroying a significant portion of its inventory and prompting a temporary pause in sales operations.

The incident reportedly occurred at the company’s storage facility in the city. Fire and emergency services rushed to the spot and brought the blaze under control after several hours of firefighting efforts. No casualties have been reported so far.

Inventory loss and operational pause

Preliminary reports indicate that the fire caused extensive damage to stored goods, wiping out a substantial part of Supertails’ inventory. As a result, the company has temporarily paused sales while it assesses the losses and restores operations.

Supertails, known for offering pet food, accessories and veterinary services through its online platform, has built a strong presence among urban pet parents in recent years.

Investigation underway

Authorities have launched an investigation to determine the cause of the fire. Officials stated that a detailed inspection of the premises will be conducted to assess structural damage and compliance with safety norms.

The company is expected to review its supply chain and warehousing strategies to minimise disruption. Customers have been informed about possible delays, while the firm works towards resuming services at the earliest.

The incident highlights the vulnerability of large inventory-driven businesses to unforeseen disruptions, underlining the importance of fire safety protocols and contingency planning in rapidly growing urban enterprises.