India: Artificial intelligence (AI) has become the invisible engine driving modern workplaces, but for Gen Z professionals, it often generates stress and anxiety. While older generations approach AI with caution or curiosity, the youngest employees face high expectations to master AI tools instantly, often without guidance or training. This has given rise to what experts call “AI shame,” where workers hide their use of technology or pretend to understand tools to avoid judgment.

Survey highlights workplace anxiety

A 2025 survey by WalkMe, an SAP company, revealed that nearly 89% of Gen Z workers use AI to complete professional tasks. Yet, 62% conceal their AI usage, and 55% feign understanding during meetings. Despite being the generation most comfortable with technology, many feel insecure and unsupported. Only 6.8% report receiving extensive AI training, while 13.5% have no guidance at all. Without structured support, employees often navigate complex AI systems independently, increasing workplace tension.

Causes of AI-related stress

The anxiety is not only about capability but also about expectations. AI, intended to increase productivity, can complicate workflows for young employees—65% of Gen Z respondents said AI slows rather than simplifies their tasks. About 68% feel pressure to produce more, and nearly one in three are concerned about AI’s long-term impact on their careers.

An emerging “AI class divide” adds to the problem. Training is often prioritised for executives and senior employees, leaving entry-level staff—primarily Gen Z—undersupported. Only 3.7% of these junior workers receive substantial guidance, compared to 17% of C-suite leaders. Consequently, the employees who rely most on AI are often the least equipped to use it effectively.

Strategies for managing AI anxiety

Despite challenges, Gen Z workers can take steps to reduce stress and build confidence:

  • Proactive skill-building: Engage in structured learning via online courses, internal workshops, or mentorship programs.
  • Collaborative learning: Form peer networks to share AI strategies and troubleshoot issues collectively.
  • Transparent documentation: Maintain records of AI-assisted work to demonstrate competence and reduce fear of judgment.
  • Prioritize critical thinking: Treat AI as a tool rather than a replacement for human decision-making.
  • Experiment strategically: Controlled experimentation with AI fosters resilience and self-confidence.

Implications for organizations

The Gen Z experience underscores a wider challenge for workplaces: adopting AI without support can generate anxiety instead of efficiency. MIT research indicates a 95% failure rate for generative AI pilots in large enterprises, highlighting the gap between AI’s potential and its practical application. Companies that do not train and support employees risk an environment where stress undermines innovation.

Conclusion

For Gen Z, mastering AI is as much a psychological challenge as a technological one. By embracing education, collaboration, and critical thinking, young professionals can turn AI from a source of silent anxiety into a career catalyst. Organizations must recognise that guiding and supporting employees is critical to unlocking AI’s full potential.