The Income Tax Department has introduced PAN 2.0, a re-engineered e-Governance project aimed at enhancing taxpayer registration services using advanced technology. Below are the highlights and key FAQs:

What is PAN 2.0?

  • A project to streamline and improve the processes related to PAN (Permanent Account Number) and TAN (Tax Deduction and Collection Account Number).
  • Consolidates all PAN/TAN-related services into a unified portal.
  • Enables complete paperless processes, making allotment, correction, and updates more efficient.

Key Differences from the Existing Setup

  1. Unified Platform: All PAN/TAN services will be hosted on a single portal.
  2. Paperless Processes: Fully online services replacing traditional methods.
  3. Free Services: PAN allotment, updates, and corrections will be free of cost.
  4. Enhanced QR Code: Updated QR codes with dynamic features for validating PAN details.

Top FAQs

  1. Do existing PAN holders need a new PAN?
    • No, existing PAN cards remain valid. Updates/corrections can be done for free under PAN 2.0.
  2. Can corrections like address, name, or email be made?
    • Yes, these can be updated online free of cost using Aadhaar-based facilities.
  3. What about the QR code on PAN cards?
    • QR codes have been included since 2017-18 and will now display the latest data dynamically. Old PAN holders can apply for an updated QR code-enabled card.
  4. How will PAN 2.0 handle duplicate PAN cards?
    • Improved system logic will identify and prevent duplication. Users holding multiple PANs must report and deactivate the extras.
  5. What does the “Unified Portal” offer?
    • Comprehensive PAN/TAN-related services such as allotment, corrections, e-PAN requests, Aadhaar-PAN linking, and grievance redressal—all under one platform.
  6. Is there a fee for physical PAN cards?
    • Physical PAN cards require a nominal fee of ₹50 (domestic) or additional charges for international delivery.

Other Features

  • Common Business Identifier: PAN will act as a universal identifier for businesses across various government digital systems.
  • Simplification for Grievance Redressal: Centralized system to minimize delays and inefficiencies.

The PAN 2.0 system is designed to enhance ease of access and reliability for taxpayers, aligning with the government’s broader goals of digitization and transparency.

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