In a shocking turn of events, passengers onboard the 20104 Kurla Express revealed that pantry car staff were selling unauthorized bottled water instead of the mandated Rail Neer. The incident, which occurred between Gorakhpur and Lokmanya Tilak Terminus (LTT), has raised serious concerns about passenger safety and hygiene standards on Indian Railways.
A video capturing the confrontation shows a passenger, identified as Speaker 1, questioning the pantry staff for selling “local water” at Rs 20 per bottle. Despite the presence of Rail Neer on the train, the pantry staff continued to offer the unapproved bottled water, leaving the passenger to wonder why the official brand was not being served.
This incident has once again brought attention to the growing issue of quality control and hygiene practices in Indian Railways, with passengers urging the authorities to ensure stricter enforcement of safety standards and proper servicing of trains.
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