News Karnataka
Monday, April 29 2024
India

Zomato Introduces Large Order Delivery Service For Customer Experience

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Photo Credit : File photo

Zomato’s CEO announced on X that the company is introducing the capability to deliver large orders for events and parties, catering to groups of up to 50 people. Founder and CEO Deepinder Goyal emphasized the company’s commitment to enhancing customer experience by streamlining the delivery process for such orders.

In a statement, Goyal acknowledged that previously, large orders were fulfilled by multiple regular fleet delivery partners, often resulting in suboptimal customer experiences. The introduction of specialized vehicles aims to address these challenges and ensure seamless delivery for large orders placed on Zomato.

However, Goyal noted that these specialized delivery vehicles are still a work in progress. Zomato is actively working on adding important enhancements such as cooling compartments and hot boxes with temperature control to ensure that orders arrive in perfect condition.

This initiative comes at a time when Zomato’s stock price is on the rise, buoyed by the increasing profitability of its core business and the rapid growth of its quick commerce arm, Blinkit. In the December quarter, Zomato’s food delivery business reported a significant year-on-year increase in adjusted revenue, while Blinkit doubled its revenue during the same period.

Analysts foresee further growth potential for Zomato, particularly in its quick commerce segment. Despite concerns about profitability in this business model, investor sentiment appears to be improving as evidenced by Zomato’s strong financial performance.

With its consolidated net profit surging and revenue reaching new heights, Zomato continues to command rich valuations in the market. Analysts believe that these valuations are justified given the company’s projected revenue and profit growth trajectory, reflecting optimism about Zomato’s future prospects in the competitive tech industry.

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