Bengaluru: The Bangalore Water Supply and Sewerage Board (BWSSB) has been directed by a consumer court to pay Rs 7,000 as compensation for mental harassment and towards litigation charges to one of the consumers.
The complainant, A Chandrashekharan, a resident of Rajarajeshwarinagar approached the court stating that the BWSSB had imposed an outstanding amount of Rs 18,565 as on September 2016. The complainant said that he has been paying water bills through ECS (electronic clearance service) for the past 15 years, but the BWSSB raised an outstanding bill.
The BWSSB in its defence said the complainant’s ECS payment was rejected and the complainant has not verified with his bank if the amount was being debited every time the bill was raised.
The First Additional District Consumer Disputes Redressal Forum headed by president H R Srinivas and member D Suresh passed an order on March 11, stating the BWSSB cannot see the complainant as a defaulter.
