A complaint has surfaced from Bengaluru, where a customer has alleged being manhandled by a manager at an outlet on New BEL Road, triggering concern over customer safety and behaviour in public-facing establishments.
The incident reportedly took place at Seoul Burgers and Shakes, where the individual claimed the altercation began after raising a minor issue regarding an incorrect address.
Dispute escalates
According to the complainant, the situation escalated when the manager allegedly reacted aggressively to the feedback. The customer stated that the confrontation turned physical, leading to allegations of manhandling.
A video of the incident has reportedly been shared online, drawing attention and sparking discussions on social media.
Calls for accountability
The incident has raised concerns about staff conduct and customer service standards, especially in busy urban dining spaces. Many online users have called for accountability and appropriate action if the allegations are confirmed.
Awaiting response
There has been no official statement yet from the establishment or authorities regarding the incident. It remains unclear whether a formal police complaint has been filed.
Further details are awaited as the matter continues to gain traction online.