Bengaluru : Bengaluru City Police’s Namma 112 emergency response system has emerged as a crucial lifeline for people experiencing emotional distress, rescuing 1,286 individuals from suicide attempts between 2025 and July 2026 through swift intervention by Hoysala patrol teams.
Police data shows that the emergency helpline received 1,725 suicide-related distress calls during the period, highlighting the growing importance of rapid response and coordinated mental health support.
Hundreds rescued through timely intervention
According to official figures, 1,031 distress calls were received in 2025, resulting in the rescue of 796 people. Five cases ended in death, six were found to be fake calls, while 224 callers could not be traced.
Between January and July 2026, Namma 112 received 694 suicide-related calls. Police rescued 490 people who had attempted suicide and successfully counselled 81 others, preventing them from taking the extreme step. However, 21 cases resulted in death, 16 were fake calls and 86 callers could not be located.
Counselling and follow-up support
Joint Commissioner of Police (Administration) Kuldeep Jain said the police not only rescue individuals in distress but also work to resolve the underlying issues through counselling and mediation involving family members and neighbours.
He added that over the past four months, details of rescued individuals have been shared with Tele-MANAS, which provides follow-up psychological counselling. Likewise, whenever Tele-MANAS receives an emergency distress call requiring immediate intervention, Hoysala patrol teams are dispatched to the location.
Quick response saves lives
The Namma 112 system operates through an AI-powered multilingual call-handling platform that connects callers to a central command centre, enabling the nearest Hoysala patrol vehicle to respond. The service is integrated with ambulance, fire and emergency services and has an average response time of six minutes.
Police have urged the public to immediately report anyone showing signs of severe emotional distress, emphasising that timely intervention can prevent tragedies and save lives.
If you or someone you know is struggling with suicidal thoughts, seek immediate help by contacting Tele-MANAS (14416), Sneha Foundation (044-24640050), or a trusted mental health professional.