Mangaluru: District-in-charge minister Kota Srinivas Poojary held a meeting with MESCOM officials at the office of the DC here on June 6 and advised the Mescom officials to respond quickly to the issue of a quantum jump in the value of Electricity bills irking the public. “Besides the bill value for the months of March and April citizens are also complaining about the high unit rates”, he said.
“Mescom officials should conduct a meeting with the public and hear their woes. They should also respond to the public through social media and helplines. In addition, Mescom should also allow the public to pay their bills in installments,” he said.
Snehal R, MD of Mescom said, “We have issued the bills at the specified rate to our consumers. There is no mistake in that. We have not added even the interest on it. If the amount mentioned is more, the same will be adjusted in the next bill. The bill amount can also be paid in installments. Any complaint can be resolved by meeting the officials of the respective Mescom subdivisions. In addition, complaints can also be raised by contacting the helpline number 1912 or WhatsApp number 9483041912.”
