The Mysuru City Corporation (MCC) has launched an e-Khata campaign every Friday from 3 PM to 6 PM to help residents access services smoothly. This initiative follows growing frustration over persistent delays in issuing e-Khatas since early June, mainly due to technical failures like server crashes and login troubles.
Within MCC’s jurisdiction of approximately 1.7 lakh properties, about 45,000 e-Khatas were processed by June 3. Commissioner Shaikh Tanveer Asif shared that their goal is to issue at least 1 lakh e-Khatas before this financial year ends. He stressed that complaints regarding slow service delivery are treated as a priority, and efforts are underway to simplify the process.
However, property owners and real estate players remain upset, blaming repeated technical lapses by civic authorities over the last month. Many argue the lack of readiness has crippled transactions. Sundar Rajan, a resident, stated that field officers are often unaware of new rules because directives from Bengaluru do not effectively reach local revenue offices. When pressured for timely issuance, officials frequently attribute delays to server errors.
The situation in surrounding municipal bodies is reportedly worse. Citizens insist the state government must properly train staff and ensure rule updates are communicated efficiently. CREDAI Mysuru President Shrihari D and FOAM President BS Prashanth highlighted that obtaining an e-Khata has turned into an overwhelming ordeal, effectively stalling property sales across the region.