A supporter of Donald Trump has accused an American Airlines flight attendant of deliberately ignoring her while taking drink orders because she was wearing a red MAGA hat. Heather Mullins, an independent journalist, claims that during her first-class flight from Detroit to Philadelphia, the flight attendant discriminated against her due to her support for the former president.
In a post on X, Mullins stated, “I’ve worn my MAGA hat every time I’ve flown for the last four years and got thousands of fist bumps. NEVER got any hate. Well, there’s a first time for everything. I just had the flight attendant for @AmericanAir SKIP ME in first class when asking everyone if they wanted a drink!!”
“She asked the guy next to me and then walked away. I thought it was odd she didn’t ask me. So when she came back, I asked her if I could get a drink, and in the nastiest voice, she said ‘No. I’ll be back for you,’ and proceeded to serve the people behind me. They were then in shock,” she continued.
I’ve worn my MAGA hat every time I’ve flown for the last four years and got thousands of fist bumps. NEVER got any hate. Well, there’s a first time for everything. I just had the flight attendant for @AmericanAir SKIP ME in first class when asking everyone if they wanted a…
— Heather Mullins (@TalkMullins) June 16, 2024
Mullins added, “I was the last one to get served. And now everyone on the plane is floored and talking about it.”
In the comment thread, Mullins expressed her disbelief, saying, “I’m honestly in shock. It’s sad that just happened in America. But I’m so grateful for all the kind people around me saying how awful it was she did that to me. She’s an anomaly. Most people are not like that.”
Mullins recounted that during her layover, she attempted to file a complaint. She was directed to speak with a supervisor.
“The supervisor told me it would be over an hour to get a manager and to go to the website,” Mullins wrote. “When I tried recording her instructions, she got upset and called a customer service manager.”
She added, “He then called an ‘inflight’ manager or something who said they couldn’t come down. I was given the CSR manager’s business card and told to fill out a report at the website he wrote on the back.”
Mullins also shared a photo of the flight attendant she accused of ignoring her. “Someone from @AmericanAir just called, apologized, and said they are putting in the complaint and notifying the inflight management. He said ultimately I won’t know what actions they take on her. It could be a ‘don’t do this again’, or if she has a history of issues, she could be let go. But I won’t be notified,” Mullins added.
An American Airlines spokesperson told the New York Post that the airline is aware of the incident and is working to resolve it. “American Airlines strives to provide a positive and welcoming experience to everyone who travels with us,” the statement said. “We are investigating the matter, including reaching out to the customer to learn more about her experience.”
