Mangaluru: Father Muller Medical College Hospital (FMMCH) marked a landmark moment as it celebrated 10 years of NABH Accreditation, along with the closing ceremony of World Quality Week 2025 held under the theme “Think Differently.” The institution has also achieved the prestigious NABH Digital Health Standards Gold Certification—placing it among India’s frontrunners in digitally enabled, patient-centric healthcare.
FMMCH received the honour on August 29, 2025, acknowledging its advanced digital ecosystem, including Electronic Medical Records, integrated Radiology and Laboratory systems, Biomedical Equipment Management, Transport Bay automation, and one of Karnataka’s largest Pneumatic Chute Systems. Recent additions such as Voice-to-Text documentation, a unified Digital Quality Management System, BMW Barcode Tracking, and automated workflows further strengthen operational efficiency.
A decade of structured quality and patient safety
FMMCH’s NABH journey began in 2015 and has since transitioned through four continuous cycles of accreditation, reflecting a culture of quality excellence.
Accreditation cycles:
• 1st Cycle: 2015–2018
• 2nd Cycle: 2018–2021
• 3rd Cycle: 2021–2025
• 4th Cycle: 2025–2029
At the ceremony, Administrator Rev. Fr George Jeevan Sequeira highlighted the institution’s 145-year foundation laid by Rev. Fr Augustus Muller, S.J., whose mission of compassion and service continues to guide FMMCH’s quality journey. An audio-visual presentation titled “Journey of FMMCH in Quality” showcased the institution’s milestones.
Digital transformation: From paper to pixels
Over the past decade, FMMCH has grown into a model of digital healthcare. Key milestones include the Hospital Information System (2014), Document Management System and digital reporting (2017), Biomedical Equipment Management (2022), EMR and automation (2023), and unified digital quality systems (2024–2025).
These achievements helped secure the NABH Digital Gold Certification, reaffirming FMMCH’s leadership in modern healthcare transformation.
Honouring contributors and pioneers
Certificates for the NABH 4th Cycle and the NABH Digital Gold Standard were presented to the Management by Dr Prathvi Shetty and Dr Helen Gnanakalanjiam.
Quality pioneers honoured during the ceremony included:
• Rev. Fr Richard Aloysius Coelho
• Dr Sanjeev Rai
• Rev. Fr Rudolf Ravi D’Sa
• Rev. Fr Nelson D Pais
• Dr Venkatesh B M
• Dr Prathvi Shetty
Rev. Fr Richard shared reflections on the early days of accreditation, recalling how determination and teamwork helped establish FMMCH as a benchmark in quality healthcare.
Launch of MedBlaze and keynote address
A major highlight of the ceremony was the launch of MedBlaze, the hospital’s new digital Quality Management System, introduced by Ms Jyothi Seema Moras.
Renowned quality expert Dr Anand R delivered the keynote address, emphasising continuous improvement, patient safety, and the collective spirit of healthcare excellence.
Recognising excellence in patient care
Awards based on patient feedback were presented during the ceremony:
• Best Doctor 2025: Dr Pradeep Pereira
• Best Nursing Staff 2025: Ms Melita Pinto
• Best Private Ward: Asha Kiran – 5th Floor
• Best General Ward: G Ward
Winners of the WOW, Photography, and Memory Game competitions were also felicitated.
In his presidential address, Rev. Fr Faustine Lucas Lobo, Director FMCI, reaffirmed the institution’s commitment to compassion-driven excellence. He emphasised that the legacy built by past leaders continues through the next generation of healthcare professionals.
Dr Helen Gnanakalanjiam delivered the vote of thanks, and the programme was compered by Ms Chitra Yatindhra and Ms Alvita Saldanha.
FMMCH now enters its next decade with renewed purpose—strengthened by innovation, guided by its enduring values, and dedicated to delivering high-quality, compassionate care to the community.
