A heated altercation erupted at a KFC outlet in Kerala when a customer got into a dispute with the staff over a food order. The entire confrontation, recorded on CCTV, shows the customer aggressively confronting the employees, which soon escalated into a physical brawl. As tempers flared, the customer was seen shoving workers behind the counter, prompting several staff members to step in.
The commotion quickly drew a crowd, with some bystanders attempting to capture the scene on their phones. Amidst the confusion, a man in a blue shirt was seen stepping forward, trying to calm the situation and separate the involved parties. However, despite his efforts, tensions remained high. The exact location and date of the incident are still unclear.
The video, shared on X (formerly Twitter) by a popular account, was captioned: “Kalesh between KFC Staff and customer over some order-related issues, somewhere in Kerala.” It quickly went viral, sparking a wide array of reactions from users online.
One user humorously commented, “Love the irony – the customer’s getting smacked, and the staff’s shirt says ‘Finger Licking Good.’” Others joked, calling it “Kerala Fight Club.” Another user remarked, “Nowadays, the saying ‘Customer is king’ has turned into ‘Customer is a clown’ in the hospitality industry.”
Some offered practical advice: “Never argue with people at their workplace, especially when they work in teams. Patience goes a long way.”
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