After buying an iPhone 15 during the Republic Day sale, a Flipkart customer claims to have received a defective device with a fake battery. The unboxing video was uploaded on X, and according to Ajay Rajawat, the website is not willing to replace the broken phone.
“Flipkart committed fraud by delivering a defective iPhone 15 and using a fake box packaging. I ordered the iPhone 15 on January 13 and received it on January 15. Mr. Rajawat wrote on X and included the order ID, saying, “At this point, they are not changing it.
https://twitter.com/1234ajaysmart/status/1747911496066294066?ref_src=twsrc%5Etfw%7Ctwcamp%5Etweetembed%7Ctwterm%5E1747911496066294066%7Ctwgr%5E2b4da2a55191c246cffb1d88c8b0737dae132b71%7Ctwcon%5Es1_&ref_url=https%3A%2F%2Fwww.ndtv.com%2Ffeature%2Fman-orders-iphone-15-from-flipkart-gets-defective-phone-with-fake-battery-company-responds-4903814
In a subsequent tweet, Mr Rajawat also shared the photo of the iPhone which showed that it was unable to verify if it had a genuine Apple battery.
Flipkart replied to his post on X and issued an apology. They said, “My deepest apologies for your experience with the order. You can count on us to resolve your concern. Please share your order ID with us through a private chat for the privacy of your Flipkart account… Please do not respond to fake social media handles impersonating our brand to safeguard your interactions.”
Earlier, a man faced the same situation when he purchased a chimney for his kitchen from Flipkart. When he unboxed the product, he was left shocked because the chimney he received was completely damaged and in pieces. He received the product on October 6, but the company didn’t offer him any replacement or refund for the same for 13 days.
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